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Supporting Practice Managers

We let our clients do the talking for us

Darren Dalzell - Chair, The Network

Dee understands the pressures on Practice Managers and is passionate about getting our expertise and professionalism recognised.

 

In just two months Dee encouraged 67 non-clinical managers to join The Network, persuaded 17 PCN Clinical Directors across two CCG areas to co-fund us, secured speakers for our first Masterclass series and introduced us to a legal firm who are now a corporate sponsor providing more funding for us and support in kind for PCNs. 

 

Without Dee I’m not sure we would have got such a big group together so quickly so a big thank you to Dee for helping us get off the ground. The Network's been something positive in what has been a really challenging year for us all.

Chris Brennen - Business Manager, Bowling Highfield Medical Practice

Working with Dee on a number of YORLMC projects over the past 18 months ('All About You 2020' and 'Time for Us'), she has shown consistent focus on delivering the objectives set as part of the project brief.

Her passion, enthusiasm and professionalism throughout the projects, combined with her NHS knowledge and experience has been outstanding. 

It is clear that Dee is an 'achiever' and will do everything possible to deliver the expected outcomes.

Stephanie Porter - Assistant Director of Primary CareNHS Vale of York CCG

It was a delight to work with Dee on the YORLMC Practice Manager Resilience project (All About You 2020), really enjoyable and a sense that we were one team working together to find solutions to tough issues. 

 

She is knowledgeable, fair and focused and that’s what allows others to be open and vulnerable in pursuit of a successful resolution. I hope we’ll be working together soon.

We let our clients do the talking for us

Jenny Loggie - Senior Service Development Manager - PCNs, NHS North Yorkshire CCG

I was privileged to work with Dee on the YORLMC All About You 2020 project, that focused on the health and wellbeing of Practice Managers. I saw first-hand that Dee always brings her 'a game' and does so with such enthusiasm and passion.

 

Dee will always bring people with her on the journey to success, she is clear headed and focused to get the job done and isn't afraid to question the status quo.

 

Dee brings leadership, a wealth of knowledge and expertise to the projects she commits to.

Coaching and Mentoring - Practice Manager (Name Withheld)

Dee is caring and pragmatic. She cuts through the confusion we have a tendency to create when tackling difficult issues and helps you build realistic solutions. Dee doesn't let you get away with lazy thinking and will challenge your misconceptions. If you are genuinely prepared to make necessary changes then Dee will support and enable you to do exactly that no matter how challenging that might prove.

Angela Foulston - Chief Executive Officer,  YOR Local Medical Committee Limited

Dee has worked with YORLMC on a pilot that has explored what life is like now for Practice Managers and the wider practice management team [called All About You 2020].  Her project management skills are second to none.  

Initially a standalone project, it has delivered valuable outcomes that are already benefiting practice management teams in the areas covered by the pilot.  She is excellent at networking, full of energy and ideas and has demonstrated real commitment to the project.  

She is also a great colleague and we have considered her part of the team. 

We let our clients do the talking for us

Siobhan Gorman - Practice Manager, Pickering Medical Practice

Dee joined our Practice to fulfil a unique role in supporting me to become Practice Manger. She enabled me to develop and upskill, which gave me the confidence to move out of my comfort zone. Dee did this whilst still efficiently managing our very busy Practice on a day to day basis. Her knowledge and experience proved invaluable to me. Thank you Dee.

Coaching and Mentoring - Practice Manager (Name Withheld)

Dee is exceptionally supportive with an intuitive empathy and formidable knowledge base. Her ability to put people at ease and gain their trust in an open and non-judgemental way is one of many reasons I would highly recommend her as a coach.

Jacqui Chilcott - Practice Manager, The Staithes Surgery

Her direct and uncompromising style is so refreshing - she quickly identifies the really important issues and presents practical, no-nonsense options. I admire her boundless energy and dogged determination to do the right thing for the right reasons.

We let our clients do the talking for us

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